Frequently Asked Questions (FAQ)

 

1. What is the BrushyClean Electric Makeup Brush Cleaner?

The BrushyClean Electric Makeup Brush Cleaner is an innovative device designed to quickly and effectively clean and dry your makeup brushes. It uses sonic vibrations to remove makeup residue, dirt, and bacteria from your brushes, helping to prolong their lifespan and maintain their performance.

 

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2. How often should I clean my makeup brushes?

For optimal hygiene and performance, we recommend cleaning your makeup brushes at least once a week. Regular cleaning helps prevent the buildup of bacteria and ensures a smoother application of your makeup.

 

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3. Is the BrushyClean compatible with all types of brushes?

Yes, BrushyClean is designed to be compatible with all types of makeup brushes, including face, eye, and lip brushes. The device comes with multiple adapters to fit different brush sizes securely.

 

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4. How long does it take to clean and dry a brush using BrushyClean?

The cleaning process typically takes 10 to 30 seconds per brush, depending on how dirty it is. After cleaning, the drying process is almost instantaneous, allowing your brushes to be ready for use in just a few minutes.

 

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5. Can I use any cleaning solution with the BrushyClean?

We recommend using a mild, non-abrasive brush cleaner or a gentle soap diluted in warm water. Avoid using harsh chemicals or strong detergents, as they may damage the bristles of your brushes.

 

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6. How do I charge the BrushyClean device?

The BrushyClean device comes with a USB charging cable. Simply connect the cable to the device and plug it into a power source, such as a computer or wall adapter. The device will take approximately 2 hours to fully charge.

 

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7. What should I do if the BrushyClean doesn’t turn on?

If your BrushyClean doesn’t turn on, please ensure it is fully charged. Check the connection of the USB cable to make sure it is securely plugged in. If the problem persists, please contact our customer service team for further assistance.

 

8. How do I clean the BrushyClean device itself?

After each use, empty the water tank and rinse it with clean water to remove any residue. The drying tray and brush adapters can be washed with warm water and mild detergent. Allow all components to air dry before storing them.

 

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9. How can I contact customer service for additional help?

You can reach our customer service team by emailing us at contact@brushyclean.com. We are here to assist you with any questions or concerns you may have.